Terms of Use

The terms of use below apply to your access to and use of any websites owned and/or operated by the CNTO London (“CNTO”, “we” or “us”).

Accessing and/or using any part of this site constitutes your acceptance of these Terms of Use. We reserve from time to time the right to make amendments to these Terms of Use and your continued use of the site will constitute your acceptance of any changes made.

Whilst we endeavour to ensure that the information on this site is correct, no warranty, express or implied, is given as to its accuracy and we accept no liability for any errors or omissions,

 

Usage of the site is at your own risk. We shall not be liable for any damages (including, without limitation, damages for loss of business or loss of profits) arising in contract, tort or otherwise from the use of or inability to use this site, or any material contained in it, or from any action or decision taken as a result of using this site or any such material.

 

We accept no responsibility for any third-party-owned tools, products or content featured or made available to you on our site(s) or for any third-party site(s) to which our site(s) may link via any hypertext links, banners, buttons or other such functionality. Such links to third-party sites are provided for your convenience on an “as is” basis with no warranty, express or implied, for the information provided on any third-party sites.

 

If any of these terms should be determined to be illegal, invalid or otherwise unenforceable by reason of the laws of any state or country in which these terms are intended to be effective, then to the extent and within the jurisdiction in which that term is illegal, invalid or enforceable, it shall be severed and deleted from the clause concerned and the remaining terms and conditions shall survive, remain in full force and effect and continue to be binding and enforceable.

 

These Terms shall be governed by and construed in accordance with English law.

 

Accessibility of our websites

We have developed this website to serve the largest possible audience by addressing the needs of people and systems with differing abilities. The site conforms to the Web Accessibility Initiative of the World Wide Web Consortium, 2.0 Level AA.

Useful sites:
Accessibility Standards: W3C Checkpoints for Web Content Accessibility Guidelines 2.0 Level AA

 

Copyright notice

 

Unless otherwise stated, the copyright and any other rights in all material on this site are owned by us.

 

You are permitted to print and download extracts from this site on the following conditions:

a. Use of documents and related graphics on this site is for information and/or personal, non-commercial use only;

 

b. Any copies of these pages saved on to disk or to any other storage medium may only be used for subsequent viewing purposes or to print extracts for personal, non-commercial use;

 

c. No documents or related graphics on this site are to be modified in any way;

 

d. Graphics on this site are not to be used separately from the accompanying text;

e. A copyright notice (© CNTOLondon ) must appear in all copies;

 

f. No part of this site may be reproduced or stored in any other website without our prior written consent.

 

Our presence on Social Media sites

We have accounts on social media sites such as Twitter, YouTube, LinkedIn, Facebook and Flickr.

 

We welcome your comments or questions on our social media pages and we encourage open debate. However, we do ask that our followers adhere to certain good practices to ensure that our page complies with the law and regulations governing the Civil Service, and to create a welcoming environment for all of our followers.

Therefore, we will remove comments that:

  • Contain swearing, abusive, offensive or obscene language
  • Make potentially libelous or defamatory statements.
  • Constitute spam or promote or advertise products except where it is for an event, publication or similar item that has direct relevance to us.
  • Contain material which is potentially confidential, commercially sensitive, or which may cause personal distress or loss.
  • Are designed to cause nuisance to the page administrator or other users.
  • We may remove any posts that violate the above rules without prior notice, and our decision will be considered final. We will not edit any of your comments.

 

User Generated Content (UGC)

Any user-generated content, such as any written content including blogs, photos, pictures, audio or video content posted or uploaded by you to our sites, is subject to moderation.

Moderation guidelines
‘Pre-moderation’ means that comments will not be published instantly; they will first be checked by moderators. Moderators will be monitoring the site during office hours Monday to Friday, and aim to process comments as quickly as possible.

This is not about censoring your views. The aim is to ensure the discussion is fair, inclusive, relevant and constructive. Moderation will not be used to suppress legitimate, reasoned discussion about the issues in this document.

We will normally approve comments for publication as long as they:

  • Respect other people. Comments should not be malicious or offensive in nature, and should not constitute a personal attack on a person’s character.
  • Don’t incite hatred on the basis of race, religion, gender, nationality or sexuality or other personal characteristics.
  • Don’t include swearing, hate speech or obscenity.
  • Don’t reveal personal details, such as private addresses, phone numbers, email addresses or other online contact details.
  • Don’t break the law – this includes libel, condoning illegal activity, and breaking copyright.
  • Are reasonably concise and don’t constitute spamming of the site.
  • Don’t advertise commercial products and services – you can mention relevant products and services as long as they support your comment.
  • Don’t impersonate or falsely claim to represent a person or organisation.
  • Submitted or posted in the English language – unfortunately, we do not currently have the resource to moderate comments in other languages.
  • Are on-topic. Please don’t post messages that are unrelated to this channel.
  • If you are aged 16 or under, please get your parent/guardian’s permission before submitting a comment. Users without this consent are not allowed to participate or provide us with personal information.

We reserve the right to suspend any UGC at any time. Where we choose not to publish a comment for a reason other than those listed above, we will reply to the user by email explaining our reasons and inviting them to make appropriate changes so that the UGC can be reconsidered for publication on our sites.

The copyright of the original texts and the copyright of all comments remain with their respective authors.

If you wish to contact us for official correspondence, visit the “contact us” section of our website.

Join the World campaign site

CNTO London and its constituent tourist boards cannot guarantee the accuracy or reliability of the images shown on this page. Every effort has been made to ensure a true representation of China are shown. We hereby disclaim any responsibility for error, omission or misrepresentation.

Images on this page are pulled in through the APIs of the respective social sites and have not been manually saved by CNTOLondon. If you require further information or wish for an image to be removed please email with the subject line: Campaign Page Join The World’

Freedom of information

The Freedom of Information Act 2000 gives the public a right to access information held by public authorities.

The “About” section on our website contains information about us as an organisation, including our roles and responsibilities, organisational structure and our Board.

Please email if the information you require is unavailable on our website.

 

CNTO London User Generated Content Terms of Use – Social Media and Online Use

1 Introduction

1.1 The China National Tourist Office London (“CNTO London”), from time to time contacts social media users to seek their permission to feature content on CNTOLondon social media and online channels. These Terms of Use outline the standards we require to be observed when CNTOLondon has requested your permission to use your social media content (“User Content”).

1.2 In these Terms of Use, ‘social media’ means internet-based applications which allow users to collaborate or interact socially by creating and exchanging content, such as social networks or platforms, community sites, blogs, microblogging sites, wikis, web forums, social bookmarking services and user rating services. Examples include but are not limited to Facebook, LinkedIn, Yammer, YouTube, Instagram, Twitter, Tumblr, Flickr, SlideShare, Foursquare and Pinterest. If you choose to allow us to use your User Content you must reply to our usage enquiry using our handle and the dedicated hashtag; in doing so, you agree explicitly to these Terms of Use.

1.3 CNTOLondon engages service providers to facilitate the collection and transmission to the social media channels of User Content. This includes but is not limited to photographs, text, graphics, audio, video, location information, comments and other materials from social media sites for use by CNTOLondon in connection with its marketing, promotional, advertising and other consumer-related activities (“CNTOLondon online Services”).

1.4 We reserve the right to alter these Terms of Use without advance notice by posting a revised Terms of Use. Accordingly, you should review the Terms of Use each time you grant us permission or authorisation to feature your User Content.

2 User Content License

2.1 The Licensor (“You”) hereby grants the Licensee (“CNTOLondon”) a worldwide, perpetual, irrevocable, royalty-free, non-exclusive right to use your User Content for the uses set out below: –

a)  Organic posts, re-shares or re-tweets; and

b)  Re-shares of temporary stories.

2.2 You grant CNTOLondon the right to use your username, image, likeness, descriptions of you, location or other identifying information, including but not limited to your voice, in connection with any use of your User Content.

2.3 You hereby agree and represent, and warrant that (i) you are solely responsible for your User Content, (ii) you own all rights in and to your User Content and/or have obtained appropriate rights and permissions from any and all other persons and/or entities who own, manage or otherwise claim any rights with respect to such User Content, (iii) you are not under 18 years of age, (iv) CNTOLondon use of your User Content as described in these Terms of Use will not violate the rights, including but not limited to copyright, trademark, patent, trade secret, privacy, publicity, moral, proprietary or other rights, of any third party, or any law, rule or regulation, and (v) the User Content is not libellous, defamatory, obscene, pornographic, abusive, indecent, threatening, harassing, hateful, offensive or otherwise unlawful.

2.4 In submitting your User Content to CNTOLondon you acknowledge that you have read and accepted CNTOLondon Privacy Policy and that for any personal information submitted, you agree to the collection, use, disclosure, transfer and processing of your information in accordance with the Privacy Policy and the GDPR/ Data Protection Act 2018.

2.5 We reserve the right to remove any User Content from our websites and social media channels. If you believe any content, including User Content, residing on our websites or social media channels or displayed or used in connection with CNTOLondon Services infringes any person’s or entity’s copyright, please email.

3 Miscellaneous

3.1 These Terms of Use are personal to you and may not be assigned or transferred by you for any reason whatsoever without CNTOLondon prior written consent; and any action or conduct in violation of the foregoing shall be void and without effect.

3.2 You agree that if CNTOLondon does not exercise or enforce any legal right or remedy which is contained in these Terms of Use (or which CNTOLondon has the benefit of under any applicable law), this will not be taken to be a formal waiver of CNTOLondon rights and that those rights or remedies will still be available to CNTOLondon.

3.3 These Terms of Use shall be construed in accordance with the laws of England and Wales; if any court of law, having the jurisdiction to decide on this matter, rules that any provision of these Terms of Use is invalid, then that provision will be removed without affecting the remaining Terms of Use. The remaining provisions of these Terms of Use will continue to be valid and enforceable.

3.4 You accept that CNTOLondon may contact you about further Licensing or Influencer opportunities.